Thank you for your extraordinary guidance and active assistance organizing my trip to Milan this past May. All of your recommendations were superb and made me feel like an insider, though it was my first time. And, most importantly - my mother and I had a spectacular time. At every step along the way--from our driver and hotel, to the special half day tour and the many restaurant recommendations--your deft touch was noticed and greatly appreciated. And in no small part due to your efforts and long standing relationships, we were extended kindness and graciousness at every turn. In particular, I must take note (no pun intended) of your extra effort with the La Scala tickets. It meant so much to my mom and me. Our seats were spectacular, literally right behind the conductor. In addition, we absolutely loved our accommodations at the Grand Hotel et de Milan. I will certainly look to you for a future trip and will recommend you without reservation and with highest possible marks to my family, friends and network of acquaintances. My sincere thanks and gratitude for your pivotal role in making a special trip truly extraordinary.