DEPOSITS

In order to reserve your space on a tour, we must receive a deposit in the amount indicated for that tour (usually $2500 US). For those wishing to register for a tour set to commence within 60 days of registration, payment of the full cost of the tour is required.

PAYMENTS

Payments may be made by Visa, MasterCard, American Express, cheque, money order or wire. Tour costs are stated in US Dollars and include all taxes, fees and services. Visa and MasterCard payments will be processed directly in US dollars. American Express payments will be converted to Canadian funds at the best rate on the date the transaction is processed. We will make every effort to ensure that our US clients' American Express statements show the exact published tour cost. In some cases it may be slightly less or slightly more due to the conversion.
Some credit card issuers will charge a Foreign Transaction Fee, which can amount to as much as 3% of total tour cost, for payments made to us, as we are located in Canada. Please note that this is not a charge added by Aria Tours, and is solely at the discretion of the credit card issuer.

MINIMUM NUMBER OF REGISTRANTS

If five travellers register for a tour, it will run with an Aria Tours escort. If fewer than five travellers register, registrants will have the option to: 1) proceed with the tour on a self-directed basis, and receive a discount (addressed on a case-by-case basis) on the price of the tour or 2) receive a full refund. Aria Tours is not responsible for any incidental costs, including but not limited to flight cancellation and travel insurance. We recommend waiting to book flights until the minimum registration number for a tour is met, or purchasing Cancel For Any Reason travel insurance.

REFUNDS

Tour members are entitled to the choice of a full and immediate refund or a comparable alternate tour acceptable to the customer if the following conditions occur: 1) the scheduled departure of any transportation that forms part of the tour is delayed or advanced by 24 hours or more, unless the delay or advancing is the result of: (a) mechanical problems with a vehicle, ship or aircraft; (b) safety considerations; (c) weather conditions; (d) a strike or lock-out; or (e) force majeure; 2) a different cruise ship is substituted; 3) the accommodation is changed or the standard of the accommodation is changed; 4) the total price of the tour is increased and the cumulative increase, except any increase resulting from an increase in retail sales tax or federal goods and services tax, is more than 7 per cent; 5) the documents needed for the tour are changed because the transportation routing is changed, and there is not enough time for the person to obtain the documents before the departure; and 6) if a tour is cancelled because fewer than 5 people register.
Tour deposits are otherwise refundable, less any amounts already transferred to suppliers (for such services as tickets or deposits on hotels) plus a $300 administrative fee, up to 90 days prior to departure. For cancellations between 90 and 60 days prior to departure, there will be a charge of 50% of the balance due. There will be no refunds within 60 days of departure, and if the balance has not yet been paid at that time, the charge for cancellation will be the full balance amount. Requests for refunds must be received in writing.
Aria Tours is not responsible for any costs incurred by registrants for cancelled itineraries. Such costs include but are not limited to flights and travel insurance. We recommend waiting to book flights until the minimum registration for a tour is met.

TRIP INSURANCE

WE STRONGLY RECOMMEND TRIP CANCELLATION INSURANCE. An application for travel insurance will be included with our confirmation of your reservation, and you will have 15 days from the time your deposit is received to mail the insurance application in order to receive the maximum coverage (i.e., for pre-existing conditions). Our supplier offers a CANCEL FOR ANY REASON policy that may cover your losses in the event that you cancel a tour, regardless of when or why you do so. If you wish to purchase a policy, simply fill out the included application form and mail it directly to the provider with the payment (the application includes a simple method of calculating your premium). Once you have done so, please let us know that you have purchased a policy with our provider. If a tour member chooses not to purchase an insurance policy, they must complete a waiver and return it to us. We regret that we are unable to provide insurance for residents outside the U.S. and Canada.

HEALTH INSURANCE

We STRONGLY RECOMMEND THAT YOU OBTAIN SUPPLEMENTARY HEALTH INSURANCE from a private insurance company to provide you with additional coverage during your absence. If you are a resident of Ontario and you are insured under OHIP, you are entitled to very limited funding for a limited range of medical services when you are travelling outside of Canada. Also, the amount of funding provided by OHIP will not usually cover the full cost of any health services that you do obtain outside of Canada. To obtain private insurance contact a private insurance company or call the Canadian Life and Health Insurance Association Inc. at 1-800-268-8099.

ARIA TOURS INC.
PO Box 159
83 Little Bridge, Almonte, Ontario
CANADA, K0A 1A0
1-866-686-1288,